Terms of service

 

Terms of Service

 

Effective Date: 04/4/2026


Welcome to EtherealHB! By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. General Information

EtherealHB specializes in the sale of hair products, including bundles, wigs, and related hair extensions. By placing an order, you agree that you are at least 18 years old or have the consent of a parent/guardian.

2. Orders and Payment


  • All orders are subject to product availability.
  •  Payment must be completed in full before your order is processed.
  • Prices are as listed on the website and are subject to change without prior notice.

 

3. Shipping

  • Orders will be shipped to the address provided at checkout.
  • Estimated delivery times are provided but not guaranteed.
  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

 

4. Returns and Refunds

  • Return Approval Required: Returns are only accepted after prior approval from EtherealHB Unauthorized returns will not be accepted.
  • Products must be unused, unworn, and in original condition.
  • No Exchanges: We do not offer exchanges. Refunds will be processed after the returned item is received and inspected.
  • Return shipping costs are the responsibility of the customer unless the product was defective or the wrong item was shipped.


5. Product Disclaimer

  • Colors, textures, and lengths may vary slightly from photos due to lighting and monitor differences.
  • Hair products are natural and may shed or tangle with use; proper care is required.

 

6. Privacy

We value your privacy. Any personal information collected will be used solely for processing orders, improving our services, and communication related to your purchase. Please review our Privacy Policy for full details.

 

7. Limitation of Liability

EtherealHB is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products. By purchasing, you agree that liability is limited to the purchase price of the product(s) only.

 

8. Intellectual Property

All content, images, logos, and branding on this website are owned by EtherealHB and may not be copied, reproduced, or used without explicit permission.


9. Governing Law

These Terms of Service are governed by the laws of DE/United States. Any disputes will be resolved in the courts of DE/United States.

 

10. Contact Information:

For questions regarding these Terms of Service or returns, please contact:

Email: hello.etherealhb@icloud.com