Refund policy

Refunds & Returns

Refunds and returns are only issued in the event of an error on our part related to your order. We do not offer refunds or accept returns for any other reason.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges

Please note that we do not offer exchanges. All sales are final, and returns are handled according to our return policy.

You can always contact us for any other questions at hello.etherealhb@icloud.com.